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Role Details

Job Title:

Senior Carer

Reports to:

Deputy Manager

Job Overview: (Note – In addition to these functions, employees are required to carry out such duties as may reasonably be required)

·        To provide leadership to the care staff within the service

·        To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations, under the direction of the Manager

·        To supervise the care services within the organisation in accordance with agreed standards

·        To maintain skills at a current level, and undertake such training and development as may, from time-to-time, be required to maintain practices as up to date

Location:

The service premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours:

5 days over a 7-day period, as agreed with the Manager.

 

 

Responsibilities and Duties of the Job

Role-specific Duties:

The Senior Carer’s responsibilities include but are not limited to the following:

 

·        Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing

·        To supervise staff and ensure that all staff contribute to the efficient running of the service

·        Be responsible for promoting and protecting the welfare of those individuals supported by the service

Working with Others:

·        Develop effective working relationships with other employees within the service

·        Work in cooperation with members of multidisciplinary teams to maximise opportunities for service users

 

Other Duties:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

 

 

·        Seek opportunities for personal and professional growth

Personal and Professional Development:

·        Attend statutory training and any other training as directed by management

 

Person Specification

Specific Requirement for Qualifications

Essential

Desirable

Good English – written and verbal

 x

 

Vocational qualification level 3 Health and Social Care

 

Supervisory or management qualification

 x

 

Specific Requirement for Skills

Essential

Desirable

Proficient Written Skills

 

 

Maintain all care plans/care records in accordance with the service’s policy and audit care records following company policy to ensure compliance

 

 

Leadership Skills

 

 

Ability to induct and orientate new employees to the job role and service

 

 

Organise and plan supervision and appraisals for care staff

 

 

Provide and oversee staff providing people with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom

 

 

Dispense medication following the service’s policies and procedures

 

 

Communicate any problems, concerns or changes to service users’ family members as needed

 

 

Communication Skills

 

 

Senior Carers need to build rapport with service users by establishing personal
connections and showing interest in their lives

 

 

The post-holder should recognise the importance of effective communication within the multidisciplinary team, with service users and their families/friends
whilst recognising people’s needs for alternative methods of communication,
and respond accordingly

 

 

To greet visitors and show prospective service users and families the facilities
as required

 

 

Problem-solving
Skills

 

 

Senior Carers need to be able to adapt to, and address situations quickly. Plan,
develop, implement and assess approaches to promote health and wellbeing,
whilst recognising and reporting situations where there might be a need for
protection

 

 

Specific Requirement for Skills

Essential

Desirable

Disposition/Personal
Attributes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Specific Requirement for Previous Experience

Essential

Desirable

Previous experience of working in a similar environment

 

 

Previous experience of working in a similar supervisory role

 

 

Experience of working with service users, in particular, those that may have additional support needs

 

 

Knowledge of rota planning ensuring adequate staff on duty with correct skill mix and fair allocation of off duty/annual leave

 

 

Specific Requirement for Immunisations/Vaccinations

Essential

Desirable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Area

Specific Requirement

Working Together

·        Involve service users, families, external agencies and colleagues

·        Speak up when things go wrong

Respect and Dignity

·        Understand person-centred care and can demonstrate treating people as individuals and respecting choices

·        Promoting independence and encouraging appropriate risk taking

Everybody Counts

·        Ensuring no one is discriminated against or excluded

·        Understand human rights and impact on care delivery

·        Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care

·        Striving for quality in everything we do recognising and understanding what quality in care means for people using the services

·        Being accepting about criticism and focusing on improvement

·        Being open to new opportunities for learning and identifying the limits of skills and knowledge

Compassion

·        Treating people with kindness

·        Understanding the importance of empathy in all areas of employment

·        Understanding the values of others and always providing a caring service

Improving Lives

·        Focus on how things could be done better and sharing ideas

·        Understanding of wellbeing and what is important to people using the service

·        Improving outcomes for people

·        Ensuring appropriate services are provided for people using the services

Senior Healthcare Assistant

5+ years of experience
Driving license required